Privacy Policy

Last Updated: April 2026

1. Introduction

RK Service ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Name, email address, phone number, and service location provided when you contact us via WhatsApp or other communication channels.
• Device Information: Browser type, IP address, and pages visited (through standard web analytics).
• Service Information: Details about your TV repair request and service history.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

• Respond to your inquiries and provide customer support
• Process your service requests
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third parties who assist us in operating our website and conducting our business.
• Legal Requirements: We may disclose your information when required by law or to protect our rights and safety.
• Business Transfers: If RK Service is involved in a merger or acquisition, your information may be transferred as part of that transaction.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Contact Us Via WhatsApp

When you contact us via WhatsApp at +01-8588888990, you are providing your phone number and any information you share in the conversation. This information is used solely for providing you with TV repair services and responding to your inquiries.

7. Third-Party Websites

The site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information and terminate the child's account.

9. Changes to This Privacy Policy

RK Service reserves the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting to the website. If we make material changes to this Privacy Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us via WhatsApp at +01-8588888990 or visit our website at the contact section.